Issues with NGC Catalog “Welcome Guest” drop-down menu

Incident Report for NGC

Resolved

Issues affecting the NGC Catalog service have been resolved and the service is operating normally.

Posted May 02, 2023 - 14:14 PDT

Monitoring

A fix for the NGC Catalog service issues has been applied and we are monitoring the service for stability.

Posted May 02, 2023 - 13:10 PDT

Identified

The cause of issues with NGC Catalog service has been identified and a fix is being applied.

Posted May 02, 2023 - 13:04 PDT

Investigating

The NGC Catalog service is currently experiencing issues with the “Welcome Guest” drop-down menu. Users cannot expand the drop-down menu and navigate to the NGC sign in page.

The workaround is to navigate directly to ngc.nvidia.com/signin

The issues are being actively investigated and updates will be posted on this status page.

Posted May 02, 2023 - 12:53 PDT

This incident affected: NGC Core Services.